Broadway FAQs

You can renew online by simply logging into your account, you can renew over the phone by calling 702.749.2VIP or you can visit the Box Office.  If you are unsure of your login information, please contact Patron Services at 702.749.2VIP.

Yes, we offer a payment program, but you will need to pay with a credit card. You can make three payments: first, upon order receipt, on May 1, and on June 1, 2017. If your account is not paid in full by June 1, 2017, your tickets will be released. It is recommended that you pay with a card that will not expire during the payment period.  Otherwise, it is very important that you contact us with a new form of payment. There is a one-time service fee for the payment plan of $10.00.

If you are unable to commit to a 9-show series, you have the option to reduce your series to seven or eight shows.  You pick the show - the eight and seven show package provides more flexibility with your schedule.

Season ticket holders pay the lowest ticket prices of the season, as your tickets are not subject to demand-based pricing increases. You also save up to $117 in single ticket handling fees, versus if you purchased the tickets separately.

Additional single tickets are filled from best available seating prior to the public on-sale date.  Seating next to season seats is neither guaranteed, nor typically possible in the sections that are highly subscribed by season ticket holders.

Please complete your season ticket renewal with your requested change.  Once renewals are complete, all requests for changes will be assessed and if possible, accommodated.  We will do our best to accommodate your request, but cannot guarantee the change.  We will contact you by phone by April 30 to review your options and confirm your continued interest in your subscription.

We need to complete our season renewals first to determine available inventory.  Once we know what seats are available for new season ticket holders, we will do our best to accommodate your request. As a Smith Center patron, a $100 deposit holds your priority access to season tickets ahead of the general public. We will contact you starting May 1, 2017 to review your options and confirm your continued interest in your subscription, based on available inventory.

All season ticket holders will pay for their top section request.  If you end up in a section that costs less than your initial request, you will be refunded the difference at the time your tickets are printed.

Based on your specific donor level and donor benefits, your renewal change requests will be accessed and accommodated, if possible, in priority order.

Tickets will be mailed to the address on your subscription account by July 31, 2017. You’ll receive an email letting you know once they’ve been mailed.

As a season ticket holder, you are guaranteed tickets to Hamilton when you renew your subscription by March 31, 2017, as long as you include it in your series. Additional single tickets will be available for season ticket holders prior to the public on sale in 2018.

Yes, all $100 deposits are refundable should you choose not to move forward with your subscription, or if subscription inventory is no longer available.

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