How can I order my tickets?

  • Online – You can order tickets online 24 hours a day online
  • By Phone – Ticket sales and information are available over the phone from our Patron Services Center, Monday – Friday from 10:00am to 6:00pm and Saturday 10:00am to 2:00 pm, at 702.749.2000
  • In Person – Our Ticket Office is open Monday – Friday from 10:00am to 6:00pm and Saturday 10:00am to 2:00pm. We are located at 361 Symphony Park Avenue, Las Vegas, NV 89106

When will my credit card be charged?

Your credit card will be charged at the time of your transaction.

Do you have a third party ticket policy?

Yes, when you buy from a broker:

  • We cannot be responsible for tickets purchased through unauthorized third parties
  • Your tickets cannot be replaced if lost or stolen
  • We cannot guarantee that your tickets are valid and cannot guarantee admittance
  • You will always pay more than face value
  • We cannot contact you with information regarding time changes, show cancellations, road closures or other information
  • You are supporting businesses that make it hard for true fans to see their favorite performers or shows without paying a premium charge they cannot afford
  • We reserve the right to revoke tickets sold to a broker or unauthorized third party. If you are holding a revoked ticket, you will not be admitted and will not receive a refund

Help us keep ticket prices affordable and fair. Buy only from The Smith Center Ticket Office, www.thesmithcenter.com, or 702-982-7805.

When will I receive my Broadway Las Vegas season tickets?

Season tickets will be mailed to you in early 2012.

What if I move before my tickets are mailed?

Please contact Patron Services at 702.982.7805 or patronservices@thesmithcenter.com to update your mailing information. You may also update your address online by clicking here.

Do you offer group ticket purchase opportunities?

Group tickets are available for groups of 10 or more*. For more information please contact our Group Services department at 702.634.4585 or email at groups@thesmithcenter.com. *Group ticket minimums vary depending on the show.

Do you provide services for guests with disabilities?

The Smith Center offers seating for our patrons with disabilities in all price levels for all performances. We also offer other amenities such as assistive listening devices. For more information on available options, please contact us at 702.982.7805, or visit the Ticket Office.

Do you offer Military and Government Discounts?

Military, government or teacher discounts are currently not available for events at The Smith Center. Equal accessibility to all in our community is at the core of The Smith Center’s mission. We offer affordably priced tickets to ensure everyone has access to the high-quality performing arts center. Additionally, savings via our small groups program (10 people or more) are available for select performances. For details: groups@thesmithcenter.com.

What benefits are available for Broadway Las Vegas season ticket holders?

  • The Best Seats at the Best Price – Not only do season ticket holders get the best seats, they also get the best prices with savings over individual ticket prices.
  • Exchange Privileges – Our flexible exchange policy allows you to change your tickets for another performance of the same production. (Subject to availability. Additional convenience fee may apply.)
  • Guaranteed Renewals – You’ll enjoy the same seats for every show for this year, plus first chance to renew them next season. If you want a change in your seating, your request will receive priority consideration.
  • Lost Ticket Insurance – All of our ticket information is computerized, so you need not worry about misplaced or forgotten tickets.

When will single tickets go on-sale for Broadway Las Vegas?

Single tickets starting at $24 will go on sale in November 2011.

When do Wicked tickets go on sale?

Tickets will go on sale in early 2012.To receive announcements on upcoming events, including “Wicked” ticket sales dates, be sure to sign up for email notifications by clicking here. Also, don’t forget that season ticket holders for the 2012 series receive priority access to “Wicked” tickets for the 2012-2013 series.

Can we attend rehearsals?

Most touring productions do not stage a dress rehearsal before opening night. It is possible that our resident companies (Nevada Ballet Theater and LV Philharmonic) may consider rehearsal access to the community (e.g. children). At the moment, those details are yet to be determined. The Smith Center offers a wide range of affordable tickets for its programs. To receive the best seats for the best prices, we recommend purchasing your tickets early. Additionally, to keep up-to-date on special offers and priority access to tickets, be sure to sign up for our free e-newsletter by clicking here.

Can I exchange my tickets if I cannot attend a performance?

Availability of exchange privileges varies by performance. Most promoters do not allow tickets for their shows to be exchanged. Please contact Patron Services at 702.982.7805 to inquire about the possibility of exchanging or donating your tickets. NOTE: Broadway Las Vegas subscribers are able to exchange their tickets for another performance of the same production. (Additional convenience fee may apply.)